dvd copy mac faqs
Copy DVD Mac software - Copy video to DVD, DVD to DVD-R, Audio CD to CD-R for Macintosh running Mac OS X
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Copy DVD for Mac

DVD Copy for Mac is the first software built for Mac OS X that allows users to copy their DVD video collections, Audio CD collections, DVD-ROMs or CD-ROMs without losing any quality from the original. It is the most powerful digital technology copy software for Mac available on the market today. More Details>>

FAQs
Is the DVD copy process complicated?
Not at all! DVD Copy Mac's one-click interface allows you to copy a DVD movie with just one click.

Can DVD copies be played on a standard DVD Player?
DVD copies made by DVD Copy Mac software can be played on a standard DVD Player, provided the DVD Player supports DVD-R or DVD-RW discs. Most DVD Players manufactured within the last few years, support these standards. Refer to your DVD player owner's manual for more information.

Can I copy protected or encrypted DVDs with Mac DVD Copy?
Virtually every commercial DVD movie that's ever been sold contains encryption. In some isolated cases, DVD Copy for Mac may be unable to successfully copy a DVD movie. In most cases, however, you will be able to copy DVDs protected by CSS and Macrovision.

Can I copy DVDs from different regions?
You can copy DVDs from the regions that your SuperDrive can read.

My Mac crashed and I lost everything on my hard drive. How do I reinstall DVD Copy for Mac?
First, download and install Mac DVD Copy. When you launch DVD Copy for Mac, your license will be verified automatically. Depending on the severity of your crash, your serial number may be requested at this time. If you don't have a copy of your serial number, please contact technical support.

Can I install DVD Copy for Mac on more than one Mac?
No. Your license is valid for one computer only and will only work on the Mac that you licensed it for. If you want to install DVD Copy for Mac on a second Mac, you need to buy a second license.

If my current OS X language isn't English, can I still install DVD Copy Mac?
Yes you can install it. The software is in English and will work correctly with other languages, including double-byte languages (Japanese, Chinese, etc.)

Why do I need a mod chip to play imports and backups?
The Sony PlayStation 2 checks the country code on the CD before it allows the game to start. If the country code on the disc does not match that of your PlayStation 2, it will not allow you to play the game. Similarly, the console checks to make sure you have inserted an original disc.

The dual layer button is greyed out in the settings pane / I cannot select my dual layer burner from the burner selector in the preferences pane.
Since v. 3.1, Mac DVD Copy software supports dual layer burners and media that are natively supported by OS X. You need to have OS X 10.3.6 installed to use dual layer burning. The rule of thumb is: if you can burn a dual layer DVD from iTunes, you will be able to burn a dual layer DVD with DVD Copy for Mac. To check if your dual layer drive is natively supported by the OS, you can look at the information available for your drive in the System Profile, under the "Disc Burning" field. It should say something like "Apple Supported / Shipped". If the drive is not natively supported, ask the manufacturer of your drive for a patch that adds OS native dual layer burning support for it. Feel free to contact support for updated information on the patches available.

Working folder already contains files. DVD Copy Mac software has detected files in the working folder. They may cause errors during the copy. Please remove them and try again.
This may happen if you had previously selected the option "leave copy on disk" or if the previous copying process ended unexpectedly by a crash or for any other reason. If you had selected "leave copy on disk" you can either select a different folder to store the files in the "Default working volume" option in the preferences pane or delete the stored files from the folder you had previously selected. If the previous copy ended with a crash and you are receiving this message, just locate the folder you had selected in the "Default working volume" option to delete the files. If you had not selected a specific folder, then DVD Copy for Mac stores the temporary files in a hidden folder at the root level of the main volume. To locate it you can use the "Go to folder" option in the "Go" menu of the finder. Enter /temp and hit OK. This should display the folder as long as there is any content stored in it.

There was an initialization error, there was an error initializing the playback framework. Possibly already being used by another app (70002)
This is not an error message from DVD Copy for Mac but from the DVD Player application. This error message usually appears whe you have DVD Copy for Mac open and you insert a DVD that you want to copy. At that point, the DVD Player application automatically opens and displays the error. If this happens, close both applications and then launch DVD Copy for Mac again. To avoid the DVD Player application from launching when you insert a video DVD, you can go to the System Preferences, in the CDs & DVDs tab and select "ignore" in the "When inserting a video DVD" option.

How can I prevent the DVD Player application to launch when I insert a video DVD?
To prevent the DVD Player application from launching when you insert a video DVD, you must go to the System Preferences, in the CDs & DVDs tab and select "ignore" in the "When inserting a video DVD" option.


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